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It is very convenient to use Paperdyne for sending e-mails, because a variety of e-mail templates help
to manage most of the standard situations. E-mails are sent by Paperdyne with the PCC as sender,
so that message returns go to the PCC's e-mail account.
The e-mail templates are always ready to be sent, that means, that the correct recipients
and the correct content is automatically collected from the Paperdyne database. If you e.g. want to remind reviewers
to write reviews, only reviewers who did not finish are addressed, manual collection of this information
is not necessary. Just choose the corresponding e-mail template.
Although Paperdyne automatically helps you to collect the necessary information for e-mails,
you still have the same flexibility as with your personal e-mail client. In a first step
you see the global template, where you can change the content for all recipients at the same time.
You can check or uncheck recipients or add some additional recipients, if you want. If you do not know
the user-ids, a part of the name is ok, too.
Please notice: in this first step placeholders for individually inserted information are necessary. The language, in which
these placeholders are written, is called XML. In XML you always have open- und close- tags that must not
be destroyed. For the special characters "<", ">" and "&" you must use escape sequences
("<" for "<", ">" for ">" and "&" for "&"). If you do not want to care about these
technical details, you can just proceed with the second step.
In a second step you can change every single e-mail individually. This way you can e.g. add personal
content or check, whether all e-mails look like the way you expected them to be.
To make the generation of mass e-mails easy to understand, each e-mail instance
can only have one person in the to-field, but many persons in the cc or
bcc field. Reviewers in the cc-field are usually always moved to bcc,
because otherwise the anonymity of reviewers might easily be destroyed.
In addition to the e-mails sent by the PCC, Paperdyne itself can send e-mails, too.
These e-mails are e.g. confirmations of information upload. The sender of these
e-mails is systemmail@paperdyne.com, so that users can easily distinguish between automatically
generated e-mails and e-mails from the PCC. The PCC gets copies of all these e-mails
to his bulk e-mail address.
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